PitchMeAI Jobs
Paytm

Customer Support Associate

Paytm · Mumbai, Maharashtra

Posted about 3 months ago

or apply directly on Paytm's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Paytm's roles stay open a median of 82 days
Reposted
No
Salary listed
No
0% of Paytm's roles list one
Ghost-job risk at Paytm
high
212 stale, 6 reposted of 212 open
Hiring momentum
327 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-25

Measured from postings appearing on and disappearing from Paytm's own lever board since 2026-08-04. Full hiring picture for Paytm.

About this role

The Customer Support Associate role involves managing customer interactions through various channels, including inbound and outbound calls, emails, and chats. The associate will provide information on products and services, troubleshoot issues, and collaborate with internal teams to enhance service quality while meeting performance targets.

Our read on this posting1.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Paytm as an employer.

What you need

  • 2–4 years of experience in voice and non-voice customer service
  • Excellent communication skills in English (written and verbal)
  • Strong problem-solving abilities
  • Ability to multitask efficiently
  • Comfortable working in a fast-paced environment
  • Willingness to work rotational shifts (6 days/week)

Nice to have

  • Familiarity with CRM tools
  • Hands-on experience with AI tools

Worth weighing

  • No salary listed
  • Role requires working in rotational shifts
  • Fast-paced environment may not suit everyone

Summarised from Paytm's posting. Read the full original.

Listed by Paytm on their lever job board, last confirmed open on 2026-10-25. PitchMeAI is not the employer.

More roles at Paytm

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