Payhawk

Implementation Manager

Payhawk · Sofia

Posted about 3 months ago

or apply directly on Payhawk's site. We never take the application ourselves.

Is this posting real?

This role has been open
83 days
Payhawk's roles stay open a median of 87 days
Reposted
No
Salary listed
No
2% of Payhawk's roles list one
Ghost-job risk at Payhawk
high
52 stale, 1 reposted of 52 open
Hiring momentum
62 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Payhawk's own greenhouse board since 2026-08-03. Full hiring picture for Payhawk.

About this role

As an Implementation Manager at Payhawk, you will be responsible for onboarding new customers, ensuring they effectively utilize the platform to maximize value. Your role involves leading the implementation process, optimizing customer setups based on their needs, and fostering customer success and retention through expert guidance and support. You will also collaborate with various teams to enhance the onboarding experience and share customer feedback with product teams.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Payhawk as an employer.

What you need

  • 2+ years as a Customer Success Specialist or Project Manager in a high-growth SaaS environment, or a recent degree in a relevant field.
  • Comfort with technology and the ability to fully understand our software.
  • Native or near-native English.
  • Excellent verbal and written communication, with a proven ability to explain complex concepts in a concrete, easy-to-understand way.
  • Strong organizational skills and attention to detail.
  • The ability to learn fast and keep up with a fast-growing environment.

Nice to have

  • Experience in the FinTech industry.

What you get

  • 30 days of paid holiday
  • A week-long exchange to London, Amsterdam, Paris, Munich, Vilnius, Berlin, Sofia, or Barcelona
  • Regular team-wide events
  • Additional medical care
  • A fully funded sports card for gym, classes, or sport of choice
  • A monthly travel allowance that covers commuting to and from the office

Worth weighing

  • No salary listed.
  • The role requires strong communication skills to explain complex concepts simply, which may be challenging for some candidates.
  • Fast-paced environment may require quick adaptation and prioritization skills.

Summarised from Payhawk's posting. Read the full original.

Listed by Payhawk on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

More roles at Payhawk

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