Escalated Team Lead- Tech (Internal)
Only External Postings · Bellevue, WA
Posted 14 days ago · $26.00 to $29.50
or apply directly on Only External Postings's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Only External Postings's roles stay open a median of 27 days
- Reposted
- No
- Salary listed
- Yes 100% of Only External Postings's roles list one
- Ghost-job risk at Only External Postings
- moderate 1 stale, 0 reposted of 5 open
- Hiring momentum
- 18 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Only External Postings's own greenhouse board since 2026-08-03. Full hiring picture for Only External Postings.
About this role
The Escalated Team Lead, Tech will oversee the daily operations of a customer service team, focusing on coaching employees, monitoring performance metrics, and resolving operational issues. This role combines leadership with hands-on ticket support, requiring regular communication with team members and stakeholders to ensure high service quality and productivity. The position also involves preparing performance reviews and supporting employee development through training and engagement initiatives.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Only External Postings as an employer.
What you need
- 2 or more years of customer support experience
- Demonstrated leadership ability and interest in managing, coaching, and developing others
- Record of delivering excellent customer service and meeting performance expectations
- Experience reviewing performance metrics and using data for coaching or operational needs
- Strong written, verbal, and listening skills
- Strong interpersonal skills for effective communication with employees and stakeholders
Nice to have
- 2 or more years of experience supporting games/tech
- Knowledge of gaming industry trends, major events, products, and news
- Previous experience coaching employees, leading team meetings, or supporting performance-management activities
Worth weighing
- Internal candidates only, limiting the applicant pool
- Hybrid schedule requires consistent onsite attendance
- Compensation range provided, but actual starting pay may vary based on experience and internal equity
- Weekend and holiday coverage may be required, with limited time-off availability during peak periods
Summarised from Only External Postings's posting. Read the full original.
Listed by Only External Postings on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Only External Postings
- Customer (Billing) Support Agent (German)Bellevue, WA
- Assistant Director OperationsBellevue, WA