Customer (Billing) Support Agent (German)
Only External Postings · Bellevue, WA
Posted 26 days ago · $23.00 to $25.50
or apply directly on Only External Postings's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Only External Postings's roles stay open a median of 27 days
- Reposted
- No
- Salary listed
- Yes 100% of Only External Postings's roles list one
- Ghost-job risk at Only External Postings
- moderate 1 stale, 0 reposted of 5 open
- Hiring momentum
- 18 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Only External Postings's own greenhouse board since 2026-08-03. Full hiring picture for Only External Postings.
About this role
The Customer Billing Support Agent role involves providing high-quality support to customers regarding billing inquiries and troubleshooting common issues. The agent will manage customer support tickets, communicate effectively, and ensure customer satisfaction while adhering to established service and productivity standards. The position requires fluency in both German and English and involves working within a fast-paced support environment.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Only External Postings as an employer.
What you need
- Fluency in German and English
- At least one year of customer-service experience
- Strong written communication skills
- Comfort using computers and working across multiple systems
- Ability to perform initial troubleshooting of common computer and network issues
- Proficiency with Microsoft Office or related productivity software
Nice to have
- One or more years of experience in customer support, billing support, or technical troubleshooting
- Experience working with ticketing systems or customer-support platforms
- Knowledge of or interest in online gaming
Worth weighing
- Compensation range is specified but may vary based on experience and skills
- Role requires flexibility in scheduling, including potential weekend and holiday coverage
- Hybrid work arrangement with both remote and onsite expectations
- Limited time-off availability during peak business periods
Summarised from Only External Postings's posting. Read the full original.
Listed by Only External Postings on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Only External Postings
- Assistant Director OperationsBellevue, WA
- Escalated Team Lead- Tech (Internal)Bellevue, WA