Assistant Director Operations

Posted 14 days ago · $100,000 to $125,000

or apply directly on Only External Postings's site. We never take the application ourselves.

Is this posting real?

This role has been open: 14 days
Reposted: No
Salary listed: Yes
Ghost-job risk at Only External Postings: moderate
Hiring momentum: 18 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from Only External Postings's own greenhouse board since 2026-08-03. Full hiring picture for Only External Postings.

About this role

The Assistant Director of Operations will lead a customer support center, collaborating with the Director of Operations to enhance daily business activities and operational processes. Responsibilities include overseeing staffing, workflows, and service delivery while ensuring high standards of performance and client satisfaction. The role also involves using data to drive improvements and communicating effectively with stakeholders.

Our read on this posting3.8out of 5

benefits: 2/5
freshness: 4/5
career value: 4/5
role clarity: 4/5
pay transparency: 5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Only External Postings as an employer.

What you need

Four to six years of progressively responsible leadership experience in operations, service delivery, or a comparable fast-paced and evolving environment
Proven experience managing people, developing leaders, and improving team performance
Experience overseeing daily operations, workflows, service delivery, and performance expectations
Strong business acumen and previous accountability for quality, service, or operational-performance targets
Experience managing senior-level client expectations and resolving delivery-related concerns
Ability to translate business strategy into tactical plans and day-to-day execution

Nice to have

Leadership experience within a customer support center
Experience supporting a client-facing service-delivery engagement
Experience with workforce planning, budget management, resource allocation, and operational reporting
Knowledge of gaming industry trends, major events, products, and news

What you get

Competitive pay influenced by skills, education, responsibilities, experience, and geographic market
Anticipated compensation range of $100,000 to $125,000 USD annually for candidates based in Washington State
Actual starting pay determined based on experience, skills, and internal equity

Worth weighing

Full-time onsite work required with flexibility for varying schedules
Occasional weekend and holiday coverage may be required
Time-off availability may be limited during peak business periods

Summarised from Only External Postings's posting. Read the full original.

Listed by Only External Postings on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.