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Oldcastle BuildingEnvelope

Customer Service Representative

Oldcastle BuildingEnvelope · Fremont, CA

Posted about 3 months ago

or apply directly on Oldcastle BuildingEnvelope's site. We never take the application ourselves.

Is this posting real?

This role has been open
77 days
Oldcastle BuildingEnvelope's roles stay open a median of 76 days
Reposted
No
Salary listed
No
1% of Oldcastle BuildingEnvelope's roles list one
Ghost-job risk at Oldcastle BuildingEnvelope
high
182 stale, 12 reposted of 194 open
Hiring momentum
431 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Oldcastle BuildingEnvelope's own greenhouse board since 2026-08-03. Full hiring picture for Oldcastle BuildingEnvelope.

About this role

The Customer Service Representative for the Metal Division at OBE in Fremont, CA, is responsible for processing metal orders, managing customer communications, and coordinating with various internal teams to ensure accurate and timely order fulfillment. This role involves handling inbound and outbound communications, monitoring order statuses, and providing updates to customers, all while maintaining records in the AS400 and PrefWeb systems.

Our read on this posting2.0out of 5
benefits
2/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Oldcastle BuildingEnvelope as an employer.

What you need

  • High school diploma or equivalent required
  • 2+ years of customer service experience in manufacturing, distribution, logistics, supply chain, or similar industry
  • Strong written and verbal communication skills
  • Experience managing customer interactions via phone and email
  • Strong organizational and multitasking abilities
  • Proficiency with Microsoft Office applications

Nice to have

  • Associate or bachelor’s degree preferred
  • Experience in order entry, vendor coordination, or purchasing support strongly preferred
  • AS400 or ERP experience preferred
  • Industry experience in metal, glass, hardware, or related building products is a significant plus

What you get

  • Industry-competitive benefits at low cost to employees
  • Work-life balance with PTO, holidays, and floating holidays
  • Pay-for-performance culture with annual raise and bonus potential
  • Training and development to equip you for long-term success

Worth weighing

  • No remote work mentioned, position is site-based in Fremont, CA
  • Candidates must be available for full coverage from 6:30 AM – 5:00 PM, which may limit flexibility
  • Pay range is specified but may vary based on experience and qualifications

Summarised from Oldcastle BuildingEnvelope's posting. Read the full original.

Listed by Oldcastle BuildingEnvelope on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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