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Oldcastle BuildingEnvelope

Customer Service Representative

Oldcastle BuildingEnvelope · Charlotte, NC

Posted about 2 months ago

or apply directly on Oldcastle BuildingEnvelope's site. We never take the application ourselves.

Is this posting real?

This role has been open
73 days
Oldcastle BuildingEnvelope's roles stay open a median of 99 days
Reposted
No
Salary listed
No
1% of Oldcastle BuildingEnvelope's roles list one
Ghost-job risk at Oldcastle BuildingEnvelope
high
194 stale, 12 reposted of 194 open
Hiring momentum
101 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from Oldcastle BuildingEnvelope's own greenhouse board since 2026-08-03. Full hiring picture for Oldcastle BuildingEnvelope.

About this role

The Customer Service Representative at OBE is responsible for delivering excellent customer service by documenting interactions, processing quotes and orders, and responding to customer inquiries. This role involves coordinating with sales and production teams to meet customer expectations and resolving any product or service issues. Attention to detail, strong organizational skills, and the ability to work independently are essential for success in this position.

Our read on this posting2.6out of 5
benefits
2/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Oldcastle BuildingEnvelope as an employer.

What you need

  • 1-2 years experience in construction or manufacturing industry
  • 1-2 years of prior customer service experience in a customer facing role
  • Strong ability to read with attention to detail and communicate requirements
  • Strong organizational and listening skills
  • Ability to read, interpret, and understand drawings, blueprints and specifications
  • Ability to work independently and prioritize work with deadlines

Nice to have

  • Experience with AS400/Surpass
  • Experience with SAP

What you get

  • Industry competitive benefits at the lowest cost to the employee
  • PTO and holidays, including floating holidays
  • Pay-for-performance culture with potential for annual raises and bonuses
  • Training provided to equip with knowledge and skills

Worth weighing

  • No specific salary listed
  • Role may require overtime work
  • Experience in construction or manufacturing preferred but not mandatory

Summarised from Oldcastle BuildingEnvelope's posting. Read the full original.

Listed by Oldcastle BuildingEnvelope on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

More roles at Oldcastle BuildingEnvelope

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