Oldcastle BuildingEnvelope

Customer Service Manager (Denver)

Oldcastle BuildingEnvelope · Denver, CO

Posted 19 days ago

or apply directly on Oldcastle BuildingEnvelope's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Oldcastle BuildingEnvelope's roles stay open a median of 40 days
Reposted
No
Salary listed
No
1% of Oldcastle BuildingEnvelope's roles list one
Ghost-job risk at Oldcastle BuildingEnvelope
low
0 stale, 12 reposted of 194 open
Hiring momentum
431 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Oldcastle BuildingEnvelope's own greenhouse board since 2026-08-03. Full hiring picture for Oldcastle BuildingEnvelope.

About this role

The Customer Service Manager at OBE will lead the customer support team to ensure exceptional service and customer satisfaction in a fast-paced environment. Responsibilities include managing team performance, resolving escalated customer issues, monitoring key performance indicators, conducting training, and collaborating with other teams. This role is crucial for supporting the ongoing commercial construction demand in the Denver area.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Oldcastle BuildingEnvelope as an employer.

What you need

  • 5+ years of experience in customer service
  • 2+ years in a leadership role in a manufacturing environment
  • Proficiency in CRM platforms and support software
  • Strong analytical, data-driven decision-making skills
  • Ability to win respect and influence at all levels of the organization

Nice to have

  • Bilingual (English/Spanish) proficiency strongly preferred
  • Experience in building solutions preferred

What you get

  • Industry competitive benefits at the lowest cost to the employee
  • PTO and holidays, including floating holidays
  • Pay-for-performance culture with potential for annual raises and bonuses
  • Training to equip you with the knowledge and skills needed to succeed

Worth weighing

  • Position pay range is $75,000 — $105,000 USD
  • Role involves handling time-sensitive requests tied to hurricane-season and impact-glass project deadlines
  • Fast-paced environment specific to Denver's construction and glazing industry

Summarised from Oldcastle BuildingEnvelope's posting. Read the full original.

Listed by Oldcastle BuildingEnvelope on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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