PitchMeAI Jobs
Nex

IT Operations Specialist

Nex · San Jose, California or Remote

Posted about 3 months ago

or apply directly on Nex's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Nex's roles stay open a median of 81 days
Reposted
No
Salary listed
No
6% of Nex's roles list one
Ghost-job risk at Nex
high
49 stale, 1 reposted of 51 open
Hiring momentum
61 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Nex's own greenhouse board since 2026-08-03. Full hiring picture for Nex.

About this role

As an IT Operations Specialist at Nex, you will manage day-to-day IT operations, including device lifecycle management, workspace networking, and access provisioning. You will support both the San Jose and Hong Kong offices, ensuring employees have the technology they need to be productive and secure. The role involves troubleshooting IT issues, maintaining security protocols, and collaborating with the Information Security team.

Our read on this posting2.2out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nex as an employer.

What you need

  • 2–5 years of experience in IT support, IT operations, or systems administration
  • Hands-on experience with device management (e.g., MDM tools such as Jamf, Intune, or similar)
  • Working knowledge of corporate account and productivity platforms (e.g., Google Workspace admin console)
  • Familiarity with core networking concepts (Wi-Fi, VPN, firewalls) and videoconferencing hardware/software (e.g., Zoom Rooms)
  • Experience with endpoint security tools (anti-virus/EDR) and basic access-control administration (e.g., 2FA)
  • Strong troubleshooting skills and a service-oriented approach to internal IT support

Nice to have

  • Exposure to device management strategy (e.g., MDM/MAID tooling selection and roadmap) or corporate account strategy (e.g., Google Workspace)
  • Exposure to access provisioning and security strategy for more sensitive systems
  • Exposure to business application procurement, contract negotiation, or vendor management
  • Exposure to ownership of shared infrastructure (e.g., cloud systems, data lake) across multiple teams
  • Exposure to ownership of customer-facing systems (e.g., Shopify, corporate websites)

What you get

  • Competitive compensation package
  • Flexible working hours and vacation policy
  • Product-driven culture that treasures talents and individual growth
  • Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field

Worth weighing

  • Salary range is broad and dependent on various factors
  • Role involves support for a global team across different time zones
  • Opportunity for growth in responsibilities is mentioned but not guaranteed

Summarised from Nex's posting. Read the full original.

Listed by Nex on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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