Strategic Customer Success Manager, Enterprise
Netomi · United States (Remote)
Posted about a month ago
or apply directly on Netomi's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 35 days Netomi's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 0% of Netomi's roles list one
- Ghost-job risk at Netomi
- high 20 stale, 1 reposted of 24 open
- Hiring momentum
- 40 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Netomi's own lever board since 2026-08-04. Full hiring picture for Netomi.
About this role
The Strategic Customer Success Manager will lead the post-sale customer success strategy for key enterprise clients at Netomi. This role involves developing and executing customer success plans, managing executive relationships, and ensuring clients achieve measurable value from their services, ultimately preparing them for renewals and growth opportunities.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Netomi as an employer.
What you need
- Experience in customer success management, particularly in an enterprise context
- Ability to build and execute customer success plans
- Strong relationship management skills with executive sponsors
- Experience in identifying expansion opportunities
- Understanding of customer health metrics and renewal processes
Worth weighing
- No salary or specific benefits mentioned in the posting
- Role involves significant collaboration with other teams like Account Management and Delivery, which may impact autonomy
- The requirement to avoid AI-generated application content may limit some applicants
Summarised from Netomi's posting. Read the full original.
Listed by Netomi on their lever job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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