Senior Technical Support Engineer
Motive · Pakistan - Islamabad; Pakistan - Karachi; Pakistan - Lahore; Pakistan - Remote; Remote - Islamabad; Remote - Lahore
Posted about 3 months ago
or apply directly on Motive's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Motive's roles stay open a median of 73 days
- Reposted
- No
- Salary listed
- No 1% of Motive's roles list one
- Ghost-job risk at Motive
- high 133 stale, 18 reposted of 136 open
- Hiring momentum
- 203 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Motive's own greenhouse board since 2026-08-03. Full hiring picture for Motive.
About this role
As a Technical Support Engineer at Motive, you will serve as a Subject Matter Expert, managing and troubleshooting customer support cases. Your role involves communicating with customers to resolve issues, utilizing engineering tools to modify data, performing data analysis, and identifying root causes of problems. Additionally, you will mentor other team members and contribute to knowledge-sharing through documentation.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Motive as an employer.
What you need
- 0-2 years of experience in Customer Support, Technical Support, or Software Development
- Bachelor's Degree in Computer Science/Engineering or equivalent practical experience
- Understanding of RESTful APIs, SQL, Developer Knowledge, and OAuth 2.0
- Intermediate-level expertise in any programming language (e.g., Python, C++, C#, Ruby)
- Familiarity with the software development process and tools for SAAS-based products
- Proficient technical skills for analyzing crucial data points and performing in-depth root cause analysis
Worth weighing
- No salary listed
- Role involves on-call rotation which may affect work-life balance
- Experience level is relatively low (0-2 years) which may limit growth opportunities
- Mentorship responsibilities may require additional time commitment
Summarised from Motive's posting. Read the full original.
Listed by Motive on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
More roles at Motive
- Executive AssistantUnited States - Remote
- Senior Solutions Engineer, Enterprise (Central/Eastern Regions)United States - Remote
- SMB Account ManagerRemote - Islamabad & Lahore
- Senior Commodity Manager - (Electrical & Electronics)Taiwan - Taipei
- Mid-Market Account ExecutiveUnited States - Remote
- Director of Product Management, SaaSUnited States - Remote
- Sales Development RepresentativeHybrid - Toronto
- Account Executive, Enterprise - CentralUnited States - Remote