or apply directly on Motive's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Motive's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- No 1% of Motive's roles list one
- Ghost-job risk at Motive
- moderate 47 stale, 18 reposted of 136 open
- Hiring momentum
- 203 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Motive's own greenhouse board since 2026-08-03. Full hiring picture for Motive.
About this role
As a Customer Success Manager at Motive, you will be responsible for managing a portfolio of existing customers in Mexico, ensuring they derive value from the company's solutions. Your role involves driving customer adoption, maintaining high satisfaction levels, and facilitating renewals and expansions. You will also collaborate with internal teams to resolve issues and support customers throughout their lifecycle with the Motive platform.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Motive as an employer.
What you need
- 3+ years prior experience in a customer-facing role
- 2+ years prior experience as a CSM or equivalent (owning a renewal target)
- Bilingual fluency in Spanish and English required
- Ownership of revenue and renewals for a named book of business
- Ability to build and maintain relationships with clients and their key personnel
- Receptive to feedback, willingness to learn and embrace continuous improvement
Nice to have
- Experience working with accounts based in both Mexico and US
- Logistics experience is a big plus
- Prior sales experience a plus
Worth weighing
- No salary listed
- Role involves handling a large volume of communications
- Fast-paced workplace may lead to high pressure situations
Summarised from Motive's posting. Read the full original.
Listed by Motive on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Motive
- Campaign Operations Manager (Individual Contributor)India - Remote
- Regional Director, Enterprise East SalesUnited States - Remote
- Demand Generation Marketing ManagerHybrid - Nashville, Tennessee
- Demand Generation Marketing ManagerHybrid - Austin, Texas
- Implementation ConsultantMonterrey - Remote
- Sales Development Representative - Nashville, TNUnited States - Nashville, Tennessee
- Principal Business Value ConsultantUnited States - Remote
- Senior Deal Desk Manager IIUnited States - Remote