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Majority

Agente Comercial / Customer Experience Agent

Majority · Colombia

Posted about 3 months ago

or apply directly on Majority's site. We never take the application ourselves.

Is this posting real?

This role has been open
87 days
Majority's roles stay open a median of 87 days
Reposted
No
Salary listed
No
0% of Majority's roles list one
Ghost-job risk at Majority
high
14 stale, 0 reposted of 14 open
Hiring momentum
20 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Majority's own greenhouse board since 2026-08-03. Full hiring picture for Majority.

About this role

As a Customer Experience Agent, you will guide and support customers through their interactions with the financial services app, ensuring they have an exceptional experience. Your responsibilities will include answering customer inquiries via phone and chat, explaining product features, facilitating onboarding processes, and proactively working on customer retention and upselling opportunities. You will also identify areas for service improvement and document technical issues for escalation.

Our read on this posting2.0out of 5
benefits
2/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Majority as an employer.

What you need

  • Experiencia previa en ventas, atención al cliente o soporte.
  • Comunicación clara, empática y persuasiva en español (oral y escrita).
  • Capacidad para organizarse, priorizar y resolver problemas de forma autónoma.
  • Familiaridad con herramientas de soporte/CRM (Intercom, Zendesk, Salesforce, HubSpot u otras similares).
  • Orientación a resultados con fuerte mentalidad comercial y habilidades para manejar objeciones.
  • Disponibilidad para trabajar a tiempo completo de forma presencial en Bogotá (incluyendo horarios rotativos según sea necesario).

What you get

  • Salario base de $2.100.000 COP mensuales.
  • Auxilio de transporte de ley.
  • Seguros de vida, salud y dental.

Worth weighing

  • Role requires full-time, in-person work in Bogotá, which may limit flexibility.
  • The job involves handling customer inquiries and upselling, which can be high-pressure depending on targets.
  • The use of AI for optimizing internal processes may indicate a tech-driven environment, but specifics are not detailed.

Summarised from Majority's posting. Read the full original.

Listed by Majority on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

More roles at Majority

All 14 open roles at Majority →

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