or apply directly on Macquarietechnologygroup's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Macquarietechnologygroup's roles stay open a median of 82 days
- Reposted
- No
- Salary listed
- No 0% of Macquarietechnologygroup's roles list one
- Ghost-job risk at Macquarietechnologygroup
- high 17 stale, 2 reposted of 17 open
- Hiring momentum
- 21 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-25
Measured from postings appearing on and disappearing from Macquarietechnologygroup's own lever board since 2026-08-04. Full hiring picture for Macquarietechnologygroup.
About this role
The Technical Service Manager (TSM) at Macquarie Telecom is responsible for acting as a trusted technical advisor for corporate customers in a post-sales capacity. This role involves managing the technical relationship, leading service reviews, handling escalations, overseeing customer onboarding, and providing strategic guidance to enhance customer satisfaction and outcomes.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Macquarietechnologygroup as an employer.
What you need
- Experience in a technical service management role
- Ability to build trusted relationships with customers
- Strong communication and stakeholder influencing skills
- Experience in managing technical escalations
- Ability to guide customers through their technology journey
Worth weighing
- Highly visible, customer-facing role may involve significant pressure
- Role requires navigating complex technical challenges
- No specific mention of salary or benefits in the posting
Summarised from Macquarietechnologygroup's posting. Read the full original.
Listed by Macquarietechnologygroup on their lever job board, last confirmed open on 2026-10-25. PitchMeAI is not the employer.
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