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LVT

Commercial Customer Success Manager

LVT · American Fork, Utah, United States

Posted 15 days ago

or apply directly on LVT's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
LVT's roles stay open a median of 45 days
Reposted
No
Salary listed
No
23% of LVT's roles list one
Ghost-job risk at LVT
high
37 stale, 2 reposted of 56 open
Hiring momentum
82 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from LVT's own greenhouse board since 2026-08-03. Full hiring picture for LVT.

About this role

As a Commercial Customer Success Manager at LVT, you will manage a portfolio of approximately 60 high-impact commercial accounts, focusing on driving product adoption and maximizing client ROI. Your role will involve developing strategic relationships with C-suite executives, facilitating onboarding, conducting training sessions, and monitoring account health to ensure customer satisfaction and retention. You will also collaborate with internal teams to translate client needs into actionable insights and deliver data-driven presentations during quarterly Executive Business Reviews.

Our read on this posting3.0out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of LVT as an employer.

What you need

  • 3+ years of proven success in a customer success or account management role
  • Strong familiarity with video surveillance, advanced analytics, IoT, or related intelligent site technologies
  • Exceptional communication, negotiation, and interpersonal skills
  • Ability to analyze complex usage metrics and operational data
  • Customer-centric mindset with a track record of anticipating client needs
  • Strong internal coordination skills

What you get

  • Comprehensive health, dental and vision coverage
  • Retirement benefits (401k match up to 4%)
  • Flexible PTO

Worth weighing

  • Role requires up to 30% travel for client reviews
  • Position is fully in-office based in American Fork, Utah
  • Candidates must pass a drug screening and background check upon employment

Summarised from LVT's posting. Read the full original.

Listed by LVT on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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