Manager, Customer Success (Bellevue, WA / Chicago, IL)
LogicGate · Chicago or Bellevue
Posted about 3 months ago · $115,000 - $140,000
or apply directly on LogicGate's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days LogicGate's roles stay open a median of 56 days
- Reposted
- No
- Salary listed
- Yes 94% of LogicGate's roles list one
- Ghost-job risk at LogicGate
- high 13 stale, 0 reposted of 18 open
- Hiring momentum
- 27 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from LogicGate's own greenhouse board since 2026-08-03. Full hiring picture for LogicGate.
About this role
As the Manager of Customer Success at LogicGate, you will lead and mentor a team of Customer Success Managers while overseeing a portfolio of enterprise clients. Your role will involve driving team performance, managing client renewals and retention, and collaborating with various internal departments to enhance customer experience and satisfaction. You will also advocate for the use of AI capabilities within the platform to optimize workflows and support your team's development.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of LogicGate as an employer.
What you need
- 5+ years of experience in customer success, account management, or an enterprise client-facing role within the B2B SaaS ecosystem
- 2+ years of formal people management or dedicated team leadership experience
- Experience working within a highly configurable low-code/no-code SaaS environment
- Demonstrated ability and passion for developing individual contributors
- Exceptional communication and presentation skills
- Deep knowledge and experience working with large companies
Nice to have
- Hands-on familiarity with customer success management platforms (e.g., Planhat, Salesforce)
- Robust GRC, risk management, or compliance industry knowledge
- A forward-thinking mindset with curiosity for utilizing Generative AI tools
What you get
- Competitive salary and variable compensation plans
- Equity options
- Flexible health and wellness benefits
- Generous PTO
- Annual Company Holidays
- Health Days
Worth weighing
- Up to 50% travel required
- Role involves balancing people leadership with strategic oversight
- No specific salary mentioned, but range provided
- Hybrid work model with in-office expectations
Summarised from LogicGate's posting. Read the full original.
Listed by LogicGate on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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