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Lanes & Planes

Business Travel Consultant - Nachtschicht (w/m/d)

Lanes & Planes · Germany

Posted about 3 months ago

or apply directly on Lanes & Planes's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Lanes & Planes's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of Lanes & Planes's roles list one
Ghost-job risk at Lanes & Planes
high
11 stale, 0 reposted of 14 open
Hiring momentum
18 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Lanes & Planes's own greenhouse board since 2026-08-03. Full hiring picture for Lanes & Planes.

About this role

As a Business Travel Consultant, you will be the primary contact for customers during the night shift, assisting them with inquiries and issues related to the travel tool. Your daily tasks include handling flight-specific customer requests, making and modifying bookings, and providing support for the Lanes & Planes system, all while maintaining a high level of customer service and problem-solving skills.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lanes & Planes as an employer.

What you need

  • Completed vocational training in tourism or a comparable degree
  • At least 1 year of experience in B2B customer service
  • Experience with Amadeus, particularly in rebookings, ticket changes, queue management, and refunds
  • Fluent in German and proficient in English, both written and spoken
  • Strong customer focus and communication skills
  • Analytical thinking and structured problem-solving approach

Nice to have

  • Familiarity with project management and communication tools like Zendesk, Slack, Notion
  • Basic knowledge of Farelogix SPRK

What you get

  • Flexible working models, including hybrid or 100% remote options
  • Up to 60 days of mobile work from the EU per year
  • Ergonomic home office equipment provided after the probation period for remote workers
  • New IT equipment provided, including a MacBook, keyboard, and mouse
  • 28 days of vacation per year, increasing to a maximum of 30 days
  • 10% discount on private travel booked through the L&P platform

Worth weighing

  • Night shift hours from 18:00 to 07:00 may not suit everyone
  • High volume of inquiries may lead to stressful situations
  • Remote work requires self-discipline and organization

Summarised from Lanes & Planes's posting. Read the full original.

Listed by Lanes & Planes on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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