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Keyfactor, Inc.

Associate Technical Account Manager

Keyfactor, Inc. · USA; Remote (Cleveland area preferred)

Posted 19 days ago

or apply directly on Keyfactor, Inc.'s site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Keyfactor, Inc.'s roles stay open a median of 23 days
Reposted
No
Salary listed
No
0% of Keyfactor, Inc.'s roles list one
Ghost-job risk at Keyfactor, Inc.
moderate
6 stale, 0 reposted of 27 open
Hiring momentum
37 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Keyfactor, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Keyfactor, Inc..

About this role

The Associate Technical Account Manager at Keyfactor is responsible for supporting the post-sale technical relationship for a portfolio of customer accounts. This role involves assisting customers with the adoption of company solutions, responding to routine inquiries, monitoring account health, and collaborating with internal teams to resolve issues. The position emphasizes strong communication and organizational skills while contributing to customer success and documentation efforts.

Our read on this posting3.2out of 5
benefits
5/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Keyfactor, Inc. as an employer.

What you need

  • Bachelor's degree or equivalent experience
  • Up to 2 years of related experience in technical account management, customer success, technical support, implementation support, solutions delivery, or a similar customer-facing technical role
  • General knowledge of enterprise software environments, customer support processes, and technical issue coordination
  • Foundational customer relationship management skills
  • Technical aptitude
  • Issue tracking and follow-up skills

Nice to have

  • Exposure to cybersecurity, PKI, certificate management, cloud platforms, networking, or infrastructure environments

What you get

  • Second Fridays (a company-wide day off on the second Friday of every month)
  • Comprehensive benefit coverage globally
  • Paid Parental Leave for new parents
  • Competitive time off globally
  • Employee-focused ambassadors via Key Contributors & Culture Committees
  • Diversity and inclusion initiatives

Worth weighing

  • No specific salary listed
  • Position involves less than 25% travel
  • Role may require managing routine activities under supervision, indicating a need for guidance in the early stages

Summarised from Keyfactor, Inc.'s posting. Read the full original.

Listed by Keyfactor, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Keyfactor, Inc.

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