Ketryx

Tech Support Engineer - Part-time

Ketryx · Vienna, Austria

Posted 15 days ago

or apply directly on Ketryx's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Ketryx's roles stay open a median of 45 days
Reposted
No
Salary listed
No
50% of Ketryx's roles list one
Ghost-job risk at Ketryx
high
10 stale, 3 reposted of 12 open
Hiring momentum
18 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Ketryx's own greenhouse board since 2026-08-03. Full hiring picture for Ketryx.

About this role

As a Part-time Tech Support Engineer at Ketryx, you will be responsible for providing IT support to the Boston and Vienna offices, managing multiple requests, and ensuring the reliable operation of Google Workspace and macOS environments. Your role will involve device provisioning, user lifecycle management, and supporting security and compliance initiatives, all while collaborating with a diverse team to enhance healthcare technology.

Our read on this posting2.6out of 5
benefits
2/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ketryx as an employer.

What you need

  • Experience in IT support
  • Ability to prioritize and manage multiple requests
  • Proficiency in Google Workspace and macOS environments
  • Strong problem-solving and analytical thinking skills
  • Fluency in English

Nice to have

  • Understanding of identity management/SSO systems
  • Experience with ticketing systems (ServiceNow, Jira, Zendesk)
  • Clear communication skills with non-technical users
  • Documentation skills for creating user guides and procedures
  • Understanding of networks, security, and device management

What you get

  • Competitive compensation
  • Generous stock options possible
  • Opportunity to learn and grow as part of a global team

Worth weighing

  • Part-time position (~10 hours/week) may limit full-time benefits
  • No visa sponsorship available for candidates without a valid work permit in Austria
  • Final compensation dependent on related experience level

Summarised from Ketryx's posting. Read the full original.

Listed by Ketryx on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Ketryx

All 12 open roles at Ketryx

Apply to a Tech Support Engineer - Part-time position at Ketryx - Jobs near me at Vienna, Austria