Director, Delivery and Success
Ketryx · Boston, Massachusetts, United States
Posted 26 days ago · $150,000-$175,000
or apply directly on Ketryx's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Ketryx's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- Yes 60% of Ketryx's roles list one
- Ghost-job risk at Ketryx
- high 13 stale, 4 reposted of 15 open
- Hiring momentum
- 20 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Ketryx's own greenhouse board since 2026-08-03. Full hiring picture for Ketryx.
About this role
As the Director of Delivery and Success at Ketryx, you will lead a team focused on delivering exceptional outcomes for clients in regulated industries. Your responsibilities include managing executive-level relationships, overseeing complex client engagements, and developing high-performing teams. You will also drive commercial growth and contribute to quality and compliance excellence while shaping operational strategies and systems.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ketryx as an employer.
What you need
- Experience in Regulated Environments
- Technical and Operational Fluency
- Leadership and Team Development
- Client and Stakeholder Management
- Excellent Communication and Presence
- Strong Execution and Prioritization Skills
Nice to have
- Experience in customer success, professional services, or product operations in B2B SaaS
- Background in quality, regulatory affairs, or systems engineering
- Familiarity with Software as a Medical Device (SaMD)
- Experience working in an early stage, product-based start up
What you get
- Competitive compensation
- Generous stock options possible
- Work in an exciting field with a positive impact on the world
- Opportunity to learn and grow as part of a global team
- Generous PTO for full-time
Worth weighing
- Compensation may be negotiated based on experience level
- Hybrid schedule may require flexibility in work hours
- Role involves navigating complex client relationships in high-stakes environments
Summarised from Ketryx's posting. Read the full original.
Listed by Ketryx on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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