Delivery and Success Associate - Enterprise
Ketryx · Boston, Massachusetts, United States
Posted about 3 months ago · $62,000 - $75,000 · Previously reposted
or apply directly on Ketryx's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 87 days Ketryx's roles stay open a median of 88 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- Yes 60% of Ketryx's roles list one
- Ghost-job risk at Ketryx
- high 13 stale, 4 reposted of 15 open
- Hiring momentum
- 20 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-30
Measured from postings appearing on and disappearing from Ketryx's own greenhouse board since 2026-08-03. Full hiring picture for Ketryx.
About this role
As a Delivery and Success Associate at Ketryx, you will work closely with customers to support their use of the Ketryx platform, assisting with onboarding and ongoing configuration to meet their development needs. This role involves applying engineering principles to help clients navigate regulated environments, troubleshoot issues, and ensure compliance with quality workflows. You will also collaborate with cross-functional teams to enhance the platform based on customer insights.
- benefits
- 2/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ketryx as an employer.
What you need
- Bachelor’s degree in engineering, computer science, or a related technical field (or equivalent hands‑on technical experience)
- Familiarity with concepts such as requirements, verification & validation, testing, systems engineering, or the V‑model
- Curiosity about or comfort working in regulated, safety‑critical environments
- Ability to understand and explain technical concepts clearly, both verbally and in writing
- Comfort troubleshooting issues, asking good questions, and reasoning through complex workflows
- Enjoys working across teams and building trusted relationships with customers and teammates
Nice to have
- Experience in customer success, professional services, or product operations in B2B SaaS
- Background in quality, regulatory affairs, or systems engineering
- Familiarity with Software as a Medical Device (SaMD)
- Experience working in an early stage, product-based start up
What you get
- Competitive compensation
- Generous stock options possible
- Generous PTO for full-time
- Opportunity to learn and grow as part of a global team
Worth weighing
- Compensation may be negotiated based on experience level
- Role is described as technical and engineering-adjacent, which may not appeal to all candidates
- No specific mention of remote work flexibility beyond a hybrid schedule
Summarised from Ketryx's posting. Read the full original.
Listed by Ketryx on their greenhouse job board, last confirmed open on 2026-10-30. PitchMeAI is not the employer.
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