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Justworks

Associate Customer Onboarding Manager

Justworks · New York, New York

Posted 8 days ago · $29.81 to $35.10

or apply directly on Justworks's site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
Justworks's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
81% of Justworks's roles list one
Ghost-job risk at Justworks
high
57 stale, 2 reposted of 100 open
Hiring momentum
134 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Justworks's own greenhouse board since 2026-08-03. Full hiring picture for Justworks.

About this role

As an Associate Customer Onboarding Manager at Justworks, you will guide new customers through the onboarding process, ensuring a smooth implementation experience. Your role involves managing timelines, addressing customer inquiries, and maintaining communication to support customers in utilizing the platform effectively. You will also collaborate with internal teams to resolve any onboarding challenges and ensure that key milestones are met.

Our read on this posting4.0out of 5
benefits
3/5
freshness
5/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Justworks as an employer.

What you need

  • 1–3 years of experience in a customer-facing, operations, or support role
  • Strong organizational, written, and verbal communication skills
  • High attention to detail with the ability to manage multiple priorities
  • Ability to follow structured processes while adapting to customer needs
  • Aptitude for learning new products and subject matter

What you get

  • Welcoming and casual environment
  • Great benefits
  • Wellness program offerings
  • Company retreats
  • Opportunity to interact with leaders in the startup community

Worth weighing

  • Base wage range is $29.81 to $35.10 per hour, but actual compensation may vary based on multiple factors
  • Role emphasizes structured processes, which may limit flexibility in approach

Summarised from Justworks's posting. Read the full original.

Listed by Justworks on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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