Job Board

Sr. Escalations Engineer

Job Board · Australia

Posted 14 days ago

or apply directly on Job Board's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
Job Board's roles stay open a median of 45 days
Reposted
No
Salary listed
No
81% of Job Board's roles list one
Ghost-job risk at Job Board
high
15 stale, 0 reposted of 26 open
Hiring momentum
37 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Job Board's own greenhouse board since 2026-08-03. Full hiring picture for Job Board.

About this role

As a Senior Escalation Engineer at Corelight, you will be a key technical resource for customers facing complex product and network issues. Your role involves owning customer issues from investigation to resolution, troubleshooting across various systems including Linux, hardware, and cloud environments. You will collaborate with multiple teams to enhance the customer experience and advocate for improvements based on customer feedback.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Job Board as an employer.

What you need

  • 7+ years of hands-on technical experience in post-sales support, escalation engineering, systems administration, networking, or a similarly technical customer-facing environment
  • Significant experience troubleshooting complex Tier 3 technical issues
  • Strong hands-on experience installing, configuring, administering, and troubleshooting Linux/UNIX-based systems
  • Strong networking knowledge, including TCP/IP and common application protocols such as DNS, HTTP/S, SMB, and TLS/SSL
  • Experience troubleshooting hardware, systems, and network infrastructure in complex technical environments
  • Experience analyzing network traffic and packet captures using tools such as tcpdump, Wireshark, or similar technologies

Nice to have

  • Deeper cybersecurity experience
  • Scripting or automation experience using Python, Zeek scripting, or similar technologies
  • Professional security certifications such as CISSP, CISM, GIAC, or similar credentials

Worth weighing

  • No salary listed
  • Role involves on-call or weekend coverage which may impact work-life balance
  • The position requires deep technical expertise and may involve high-pressure situations due to customer escalations

Summarised from Job Board's posting. Read the full original.

Listed by Job Board on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Job Board

All 26 open roles at Job Board