or apply directly on IronMountain Solutions's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days IronMountain Solutions's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of IronMountain Solutions's roles list one
- Ghost-job risk at IronMountain Solutions
- high 20 stale, 3 reposted of 31 open
- Hiring momentum
- 50 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from IronMountain Solutions's own greenhouse board since 2026-08-03. Full hiring picture for IronMountain Solutions.
About this role
The Business Systems Analyst at Iron Mountain Solutions will support the SEVP Response Center by providing technical and analytical expertise. This role involves liaising between business units, technical teams, and federal stakeholders to resolve SEVIS-related issues and improve workflows. Daily responsibilities include administering contact center software, conducting system testing, preparing reports, and recommending process improvements.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of IronMountain Solutions as an employer.
What you need
- A minimum of ten (10) years of hands-on experience with contact center operations software (Avaya, Genesys, NICE, Cisco)
- Experience with Automatic Call Distributors (ACD) and Interactive Voice Response (IVR)
- Strong working knowledge of networking technologies including routers, switches, firewalls, TCP/IP, VoIP, and SIP Trunking
- Advanced troubleshooting and problem-solving abilities
- Strong skills in analyzing complex problems, processes, and systems to propose solutions
- Strong oral and written communication skills
Nice to have
- Experience with web, chat, email, social media, SMS/text, mobile, and fax contact center features
- Experience with business intelligence software, XML, and client certificates
- Experience in telecommunications architecture, system analysis, and networking
- Experience with scripting languages such as Python, Java, SQL
- Experience querying databases (SQL expertise preferred)
Worth weighing
- No salary listed
- Role requires strong communication skills to translate technical information for non-technical audiences
- The position involves a hybrid work environment, which may require flexibility in work location
Summarised from IronMountain Solutions's posting. Read the full original.
Listed by IronMountain Solutions on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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