Service Coordinator (International)

Intelligent Technical Solutions · International

Posted about 3 months ago

or apply directly on Intelligent Technical Solutions's site. We never take the application ourselves.

Is this posting real?

This role has been open: 81 days
Reposted: No
Salary listed: No
Ghost-job risk at Intelligent Technical Solutions: high
Hiring momentum: 39 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-10-23

Measured from postings appearing on and disappearing from Intelligent Technical Solutions's own greenhouse board since 2026-08-03. Full hiring picture for Intelligent Technical Solutions.

About this role

The Service Coordinator is responsible for managing client communications and ensuring a smooth workflow within the Service Department. Daily tasks include answering calls, triaging support tickets, coordinating on-site resources, and monitoring the progress of service requests. The role also involves using ConnectWise for ticket management and collaborating with internal teams to resolve issues and improve service efficiency.

Our read on this posting2.6out of 5

benefits: 5/5
freshness: 1/5
career value: 3/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Intelligent Technical Solutions as an employer.

What you need

Strong written and verbal communication skills
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills
At least 6 months of Customer Service Experience
Excellent command of the English language both spoken and written
A home office set up that meets specified technical requirements
Stable internet connection with at least 25 Mbps download and upload speeds

Nice to have

Experience with Managed Service Providers (MSPs) is highly desirable
Culturally Fit

What you get

Comprehensive Health Plans / HMO (Employee & Dependent/s)
Life Insurance
Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday

Worth weighing

Pay rate starts at $4.00/hr and may vary by experience and location
Work schedules are determined based on business needs and are subject to change at any time; scheduled hours and shifts are not guaranteed
The role requires a very strong cultural fit with the company's core values

Summarised from Intelligent Technical Solutions's posting. Read the full original.

Listed by Intelligent Technical Solutions on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.