IT Technician I (Remote)

Intelligent Technical Solutions · Remote

Posted about 3 months ago

or apply directly on Intelligent Technical Solutions's site. We never take the application ourselves.

Is this posting real?

This role has been open: 81 days
Reposted: No
Salary listed: No
Ghost-job risk at Intelligent Technical Solutions: high
Hiring momentum: 39 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-10-23

Measured from postings appearing on and disappearing from Intelligent Technical Solutions's own greenhouse board since 2026-08-03. Full hiring picture for Intelligent Technical Solutions.

About this role

As an IT Technician I at Intelligent Technical Solutions, you will provide remote IT support, addressing various technical issues such as workstation operating systems, printers, and business applications. Your role will involve troubleshooting, system updates, and participating in an on-call rotation for after-hours support, all while ensuring high standards of customer service and technical assistance.

Our read on this posting2.6out of 5

benefits: 5/5
freshness: 1/5
career value: 3/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Intelligent Technical Solutions as an employer.

What you need

Experience with Windows and Mac OS troubleshooting
Prior experience in Helpdesk support or a similar role
Skilled in application troubleshooting, PC deployments/imaging, and user profile management
Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications
A home office set up that meets specified requirements (computer, internet, audio equipment, mobile device, webcam, 2nd monitor, UPS)
Excellent command of the English language both spoken and written

Nice to have

Experience with Managed Service Providers (MSPs) is highly desirable
Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer
Able to provide NBI Clearance (for PH applicants)

What you get

Comprehensive Health Plans / HMO (Employee & Dependent/s)
Life Insurance
Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday

Worth weighing

Pay rates start at $4.59/hr up to $6.89/hr, which may be lower than industry standards
Role involves after-hours support, which may affect work-life balance

Summarised from Intelligent Technical Solutions's posting. Read the full original.

Listed by Intelligent Technical Solutions on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.