Client Relationship Manager I
Human Interest · United States, Remote
Posted 8 days ago · $70,000 - $75,000
or apply directly on Human Interest's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Human Interest's roles stay open a median of 16 days
- Reposted
- No
- Salary listed
- Yes 88% of Human Interest's roles list one
- Ghost-job risk at Human Interest
- moderate 27 stale, 4 reposted of 80 open
- Hiring momentum
- 123 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Human Interest's own greenhouse board since 2026-08-03. Full hiring picture for Human Interest.
About this role
As a Client Relationship Manager at Human Interest, you will be the primary contact for assigned client accounts, ensuring a high level of customer satisfaction through effective communication and problem-solving. Your role involves collaborating with various teams to provide timely and accurate support, assist clients with compliance regarding retirement plans, and maintain knowledge of relevant legislation. You will also gather insights from customers to inform marketing and product strategies.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Human Interest as an employer.
What you need
- 3-5+ years of experience in A-Z plan administration
- Strong ability to troubleshoot with a meticulous eye for detail
- Ability to work autonomously and take initiative to proactively service customers and resolve any issues
- Communicate with confidence, professionalism and empathy
- Remain composed in high-stress situations and convey empathy for our customers and their situation
- A "change is good" mindset allowing you to quickly adapt within a fast-growing startup environment
Nice to have
- Experience with FT William and/or ASC software systems
What you get
- A great 401(k) plan with a dollar-for-dollar employer match up to 4% of compensation
- Top-of-the-line health plans, as well as dental and vision insurance
- Competitive time off and parental leave
- Unlimited access to digital tools, financial professionals, and a knowledge center for financial wellness
- Enhanced Mental Health Support for employees and dependents
- Fertility healthcare and family forming benefits
Worth weighing
- No specific mention of the technology stack used
- The role requires a high level of customer service and problem-solving in a potentially high-stress environment
- The company is in a high-growth phase, which may involve rapid changes
Summarised from Human Interest's posting. Read the full original.
Listed by Human Interest on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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