Global Service Manager, HR Administration & Service Delivery
HSP Group · Hungary - Remote
Posted 21 days ago
or apply directly on HSP Group's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days HSP Group's roles stay open a median of 39 days
- Reposted
- No
- Salary listed
- No 0% of HSP Group's roles list one
- Ghost-job risk at HSP Group
- high 8 stale, 0 reposted of 16 open
- Hiring momentum
- 21 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from HSP Group's own greenhouse board since 2026-08-03. Full hiring picture for HSP Group.
About this role
The Global Service Manager (GSM) for HR Operations & Service Delivery is responsible for leading the HR Administration function, ensuring high-quality service delivery for global clients. This role involves coordinating customer onboarding, managing employee lifecycle processes, and overseeing service delivery activities while maintaining effective communication with stakeholders. The GSM acts as a trusted advisor, proactively managing expectations and resolving issues to ensure successful outcomes across global programs.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of HSP Group as an employer.
What you need
- 5+ years of experience in HR Operations, HR Administration, People Operations, HR Shared Services, Global Employment, Employer of Record (EOR), Payroll Operations, or other customer-facing service delivery environments
- Experience managing customer onboarding, implementation projects, employee lifecycle administration, or operational service transitions across multiple countries or regions
- Strong project coordination and stakeholder management experience
- Experience working directly with customers, local service providers, external partners, or vendors in a service delivery environment
- Demonstrated experience identifying process improvement opportunities and implementing operational enhancements
- Experience supporting or coordinating global HR services across multiple jurisdictions
Nice to have
- Additional language capabilities, particularly Spanish
- Experience using HRIS, CRM, ticketing, or workflow management systems such as Salesforce, Workday, SuccessFactors, Freshdesk, Jira, Monday.com, or similar platforms
Worth weighing
- Remote role may require effective collaboration across different time zones
- Fast-paced environment may demand adaptability and problem-solving skills
- Role involves both implementation and ongoing service delivery, which may vary in nature and complexity
Summarised from HSP Group's posting. Read the full original.
Listed by HSP Group on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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