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HSP Group

Global Service Manager, HR Administration & Service Delivery

HSP Group · Spain - Remote

Posted 21 days ago

or apply directly on HSP Group's site. We never take the application ourselves.

Is this posting real?

This role has been open
21 days
HSP Group's roles stay open a median of 39 days
Reposted
No
Salary listed
No
0% of HSP Group's roles list one
Ghost-job risk at HSP Group
high
8 stale, 0 reposted of 16 open
Hiring momentum
21 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from HSP Group's own greenhouse board since 2026-08-03. Full hiring picture for HSP Group.

About this role

The Global Service Manager (GSM) for HR Operations & Service Delivery is responsible for overseeing the delivery of global HR administration services. This role involves coordinating customer onboarding, managing employee lifecycle administration, and ensuring effective service delivery while maintaining strong stakeholder communications. The GSM acts as a primary point of contact for customers, managing expectations and resolving issues to enhance the overall customer experience.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of HSP Group as an employer.

What you need

  • 5+ years of experience in HR Operations, HR Administration, People Operations, HR Shared Services, Global Employment, Employer of Record (EOR), Payroll Operations, or other customer-facing service delivery environments
  • Experience managing customer onboarding, implementation projects, employee lifecycle administration, or operational service transitions across multiple countries or regions
  • Strong project coordination and stakeholder management experience
  • Experience working directly with customers, local service providers, external partners, or vendors in a service delivery environment
  • Demonstrated experience identifying process improvement opportunities and implementing operational enhancements
  • Experience supporting or coordinating global HR services across multiple jurisdictions

Nice to have

  • Additional language capabilities, particularly Spanish
  • Experience using HRIS, CRM, ticketing, or workflow management systems such as Salesforce, Workday, SuccessFactors, Freshdesk, Jira, Monday.com, or similar platforms

Worth weighing

  • Remote role with potential challenges in communication across time zones
  • Fast-paced and evolving work environment may require adaptability and problem-solving skills
  • No specific salary or benefits mentioned in the posting

Summarised from HSP Group's posting. Read the full original.

Listed by HSP Group on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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