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Hive

Merchant Support - Warehouse (f/m/d)

Hive · Marly-la-Ville; Paris

Posted about 3 months ago

or apply directly on Hive's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Hive's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of Hive's roles list one
Ghost-job risk at Hive
high
12 stale, 0 reposted of 12 open
Hiring momentum
20 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Hive's own greenhouse board since 2026-08-03. Full hiring picture for Hive.

About this role

As a Merchant Care Associate at Hive, you will serve as the primary contact for merchants' operational issues at the fulfillment center in Marly-la-Ville. Your responsibilities include resolving on-site issues, managing support tickets, collaborating with logistics teams, and improving Merchant Care processes. You will also represent the voice of the merchant in discussions with various teams and utilize data tools for decision-making.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Hive as an employer.

What you need

  • 1–3 years in Operations, Customer Support, SaaS, or logistics/third-party fulfillment
  • Fluent in English and French (C2 or Native level)
  • Hands-on, solution-oriented mindset with a bias for action and strong sense of ownership
  • Driving licence

What you get

  • Market-competitive salaries
  • Equity incentive plan (EIP) for all full-time team members
  • 30 vacation days per year
  • Paid 20-day sabbatical every three years
  • Flexible working hours
  • Free drinks and snacks at offices

Worth weighing

  • No specific salary mentioned, only a compensation range
  • On-site role may require physical presence and adaptability to warehouse environment
  • Role involves handling operational issues which may be high-pressure

Summarised from Hive's posting. Read the full original.

Listed by Hive on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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