or apply directly on Hive's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Hive's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 0% of Hive's roles list one
- Ghost-job risk at Hive
- high 12 stale, 0 reposted of 12 open
- Hiring momentum
- 20 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Hive's own greenhouse board since 2026-08-03. Full hiring picture for Hive.
About this role
As a Merchant Care Associate at Hive, you will serve as the primary contact for merchants' operational issues at the fulfillment center in Słubice. Your role involves resolving on-site issues, managing support tickets, collaborating with logistics teams, and improving Merchant Care processes. You will also represent merchant interests in discussions with cross-functional teams and utilize various tools for data-driven decision-making.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Hive as an employer.
What you need
- 1–3 years in Operations, Customer Support, SaaS, or logistics/third-party fulfillment
- Fluent in English and Polish (C2 or Native level)
- Hands-on, solution-oriented mindset with a bias for action and strong sense of ownership
- Driving licence
What you get
- Market-competitive salaries
- Equity incentive plan (EIP) for all full-time team members
- 30 vacation days per year
- Paid 20-day sabbatical every three years
- Flexible working hours
- Free drinks and snacks at offices
Worth weighing
- No specific salary listed, only a range
- On-site role may require physical presence and hands-on work
- The position involves working closely with logistics partners, which may present unique challenges
Summarised from Hive's posting. Read the full original.
Listed by Hive on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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