or apply directly on GoFundMe's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days GoFundMe's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 63% of GoFundMe's roles list one
- Ghost-job risk at GoFundMe
- high 21 stale, 2 reposted of 41 open
- Hiring momentum
- 59 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from GoFundMe's own greenhouse board since 2026-08-03. Full hiring picture for GoFundMe.
About this role
As a Technical Support Engineer II at GoFundMe, you will be responsible for managing customer experiences related to technical issues, collaborating with cross-functional teams, and driving the resolution of escalated technical problems. You will also create documentation, communicate effectively with both technical and non-technical stakeholders, and coach junior team members while contributing to the overall improvement of customer support processes.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of GoFundMe as an employer.
What you need
- 2+ years of experience in technical support engineering
- Proven experience with SaaS application integrations
- Expertise in CRM platforms, such as Salesforce
- Excellent oral and written communication skills
- Ability to listen, educate, and empower others
- A process-oriented approach to tasks
Nice to have
- Strong familiarity with, or interest in, the nonprofit community
What you get
- Competitive pay and comprehensive healthcare benefits
- Financial assistance for hybrid work and family planning
- Generous parental leave
- Flexible time-off policies
- Mental health and wellness resources
- Learning, development, and recognition programs
Worth weighing
- No salary listed
- Fast-paced environment may require adaptability
- Role involves both technical and non-technical communication
Summarised from GoFundMe's posting. Read the full original.
Listed by GoFundMe on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at GoFundMe
- Staff Data Engineer (Accounting)Buenos Aires, Argentina
- Manager, Software Engineering (Payments)Buenos Aires, Argentina
- Executive Assistant, P&TSan Francisco, CA
- Manager, Machine Learning EngineeringSan Francisco, CA
- Senior Software Engineer (Developer Experience & Productivity)Buenos Aires, Argentina
- IT Administrator IAustralia
- Manager, Data EngineeringBuenos Aires, Argentina