or apply directly on GHX's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days GHX's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- No 59% of GHX's roles list one
- Ghost-job risk at GHX
- low 0 stale, 4 reposted of 37 open
- Hiring momentum
- 64 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from GHX's own greenhouse board since 2026-08-03. Full hiring picture for GHX.
About this role
The Managed Services Analyst II role at GHX focuses on providing exceptional customer service to both internal and external clients, handling inquiries, and resolving issues related to GHX's products and services. Daily responsibilities include managing case work, documenting actions, identifying inefficiencies, and collaborating with team members to improve processes. The position also involves maintaining data confidentiality and supporting various projects as assigned.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of GHX as an employer.
What you need
- Strong English language and comprehension skills with clear and effective verbal and written communication
- Ability to self-learn based on reviewing past resolutions and feedback from the team
- Ability to identify learning opportunities and self-educate
- Ability to review processes and recognize inefficiencies
- Ability to recognize problems, gather information, and escalate to leadership
- Must be able to follow documented processes and detail
Nice to have
- Preferably exposed to Salesforce environment for case handling
- Tech/B.E./MCA/BCA is preferred
Worth weighing
- No salary listed
- Role involves handling sensitive information which requires a high level of integrity
- The position may involve repetitive tasks due to case handling
- Limited information on career advancement opportunities within the role
Summarised from GHX's posting. Read the full original.
Listed by GHX on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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