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GeneDx

Billing Support Specialist I

GeneDx · Gaithersburg, Maryland, United States

Posted about 3 months ago

or apply directly on GeneDx's site. We never take the application ourselves.

Is this posting real?

This role has been open
82 days
GeneDx's roles stay open a median of 67 days
Reposted
No
Salary listed
No
0% of GeneDx's roles list one
Ghost-job risk at GeneDx
high
30 stale, 0 reposted of 33 open
Hiring momentum
59 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from GeneDx's own greenhouse board since 2026-08-03. Full hiring picture for GeneDx.

About this role

The Billing Support Specialist I is an entry-level, on-site position focused on providing customer service related to billing inquiries from patients and healthcare providers. Daily tasks include managing calls and emails, entering patient information, resolving billing discrepancies, and collaborating with finance and customer service teams to ensure smooth billing operations.

Our read on this posting1.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of GeneDx as an employer.

What you need

  • High school diploma or equivalent required
  • Strong data entry skills with attention to detail and accuracy
  • Excellent phone etiquette and interpersonal skills
  • Ability to communicate clearly and effectively, both verbally and in writing
  • Passion for providing excellent customer service in the healthcare industry
  • Ability to multitask in a fast-paced environment

Nice to have

  • Associate degree in a related field preferred
  • Basic knowledge of medical terminology (training provided)
  • 1 year of experience in a billing, customer support, or healthcare setting is a plus
  • Bilingual skills are a plus
  • Experience with billing software (Xifin, Careviso) and Salesforce is a plus

What you get

  • Pay range of $23.50 — $25.50 USD
  • Competitive compensation and benefits that reflect local market practices and legal requirements

Worth weighing

  • On-site position in Gaithersburg, MD
  • Entry-level role may have limited career advancement opportunities
  • Fast-paced environment may not suit everyone
  • No specific mention of career development or training opportunities beyond initial training

Summarised from GeneDx's posting. Read the full original.

Listed by GeneDx on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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