or apply directly on Fundraise Up's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Fundraise Up's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- No 7% of Fundraise Up's roles list one
- Ghost-job risk at Fundraise Up
- high 48 stale, 12 reposted of 114 open
- Hiring momentum
- 156 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Fundraise Up's own greenhouse board since 2026-08-03. Full hiring picture for Fundraise Up.
About this role
As an IT Support Engineer L2 at Fundraise Up, you will handle complex technical escalations, manage access governance, and oversee SaaS administration. Your role involves troubleshooting, onboarding and offboarding users, responding to security incidents, and driving automation initiatives. You will also mentor L1 support staff and maintain documentation for operational procedures.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fundraise Up as an employer.
What you need
- 5 years in IT support, with at least 3–5 years at L2 / Sysadmin level
- Strong troubleshooting skills and end-to-end ticket ownership
- Hands-on experience with macOS administration and end-user troubleshooting
- Strong Google Workspace admin skills
- Understanding of security and incident handling
- Comfortable with identity & access work
Nice to have
- Admin ownership in multiple corporate SaaS tools
- Automation experience
- Knowledge of 1Password or similar
- Experience with Jira Service Management
- Familiarity with vendor/license management processes
What you get
- Private medical insurance for the employee and their family
- 20 paid vacation days per year
- 15 paid public holidays per year
- 5 company-paid sick leave days
- English learning courses
- Relevant professional education
Worth weighing
- Working hours are from 14:00 - 23:00 CET
- Automation experience is encouraged but not mandatory
- Role involves significant mentoring responsibilities for L1 staff
Summarised from Fundraise Up's posting. Read the full original.
Listed by Fundraise Up on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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