Fundraise Up

IT Support Engineer L2

Fundraise Up · Poland - Remote

Posted 29 days ago

or apply directly on Fundraise Up's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Fundraise Up's roles stay open a median of 37 days
Reposted
No
Salary listed
No
7% of Fundraise Up's roles list one
Ghost-job risk at Fundraise Up
high
48 stale, 12 reposted of 114 open
Hiring momentum
156 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Fundraise Up's own greenhouse board since 2026-08-03. Full hiring picture for Fundraise Up.

About this role

As an IT Support Engineer L2 at Fundraise Up, you will handle complex technical escalations, manage access governance, and administer corporate SaaS tools. Your role will involve troubleshooting, onboarding and offboarding support, incident response, and driving automation initiatives. You will also mentor L1 support staff and maintain documentation for operational procedures.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fundraise Up as an employer.

What you need

  • 5 years in IT support, with at least 3–5 years at L2 / Sysadmin level
  • Strong troubleshooting skills and end-to-end ticket ownership
  • Hands-on experience with macOS administration and end-user troubleshooting
  • Strong Google Workspace admin skills
  • Understanding of security and incident handling
  • Comfortable with identity & access work

Nice to have

  • Admin ownership in multiple corporate SaaS tools
  • Automation experience
  • Knowledge of 1Password or similar
  • Experience with Jira Service Management
  • Familiarity with vendor/license management processes

What you get

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool

Worth weighing

  • Working hours are from 14:00 - 23:00 CET
  • Role requires proactive automation efforts, which may not be your current strongest skill
  • Must be comfortable with a flat structure and transparent culture

Summarised from Fundraise Up's posting. Read the full original.

Listed by Fundraise Up on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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