Funded.club

Customer Success Manager

Funded.club · Toronto, Canada

Posted about a month ago

or apply directly on Funded.club's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
Funded.club's roles stay open a median of 35 days
Reposted
No
Salary listed
No
43% of Funded.club's roles list one
Ghost-job risk at Funded.club
low
1 stale, 0 reposted of 7 open
Hiring momentum
11 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Funded.club's own greenhouse board since 2026-08-03. Full hiring picture for Funded.club.

About this role

The Customer Success Manager at Isolocity will be responsible for managing post-onboarding relationships with a portfolio of primarily SMB customers, while also supporting some enterprise accounts. The role involves ensuring customer retention, expansion, and value realization through structured check-ins, monitoring customer health, and collaborating with internal teams to enhance the customer experience.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Funded.club as an employer.

What you need

  • 2–4 years of experience in Customer Success, Account Management, or a related SaaS role
  • Solid background in Quality Management and understanding of Quality Management Systems
  • Experience supporting SMB customers at scale
  • Strong communication and relationship-building skills
  • Familiarity with CRM systems and customer health tracking tools

Nice to have

  • Experience working in regulated industries

What you get

  • Base salary + Bonus: Very competitive OTE
  • Full remote work opportunity
  • Flexible hours
  • Health Insurance + HSA
  • Performance-based bonus
  • Supportive and collaborative team environment

Worth weighing

  • No specific salary figures listed
  • Role involves managing both SMB and some enterprise accounts, which may require different approaches
  • The company is still evolving its processes, which may lead to ambiguity in responsibilities

Summarised from Funded.club's posting. Read the full original.

Listed by Funded.club on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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