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FreedomCare

Manager of Operations (Chicago, IL / Hybrid)

FreedomCare · Chicago, IL

Posted 14 days ago

or apply directly on FreedomCare's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
FreedomCare's roles stay open a median of 45 days
Reposted
No
Salary listed
No
3% of FreedomCare's roles list one
Ghost-job risk at FreedomCare
high
64 stale, 1 reposted of 116 open
Hiring momentum
155 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from FreedomCare's own greenhouse board since 2026-08-03. Full hiring picture for FreedomCare.

About this role

The Manager of Operations at FreedomCare will oversee the Illinois operations for the Home Services Program, ensuring compliance and quality in service delivery. Responsibilities include managing referrals, caregiver onboarding, service authorizations, and operational performance while collaborating with various internal and external stakeholders. The role focuses on optimizing workflows, monitoring operational metrics, and driving growth and compliance in service delivery.

Our read on this posting3.2out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FreedomCare as an employer.

What you need

  • Bachelor's degree in healthcare administration, business, operations, public health, social services, or related field preferred; equivalent relevant experience may be considered
  • 5+ years of operations leadership experience, preferably in Medicaid, home and community-based services, personal assistance/home services, disability services, or healthcare operations
  • Experience managing multi-function teams in a regulated healthcare environment
  • Strong operational leadership experience with the ability to support compliant growth, referral conversion, stakeholder relationships, and scalable service delivery
  • Demonstrated ability to think outside the box, developing strategy and turning it into tangible results
  • Experience in a leadership role; able to effectively manage and motivate a team of 20+ employees

Nice to have

  • Master's Degree in healthcare administration or business administration
  • 5+ years of experience in the IL Home Services Program (HSP)
  • Working knowledge of the Illinois Home Services Program, service plans/authorizations, caregiver onboarding and training, service documentation, and audit readiness
  • Experience with Illinois DHS/Division of Rehabilitation Services, HSP, or comparable HCBS programs
  • Experience partnering with state program staff, referral partners, compliance teams, billing/payroll teams, and operational leadership

What you get

  • Competitive compensation
  • Medical benefits
  • Retirement plans
  • Wellness programs
  • Fun company events
  • Ongoing learning opportunities to grow your career

Worth weighing

  • Hybrid role requiring in-office work 3 times a week
  • Focus on operations in a regulated healthcare environment may involve complex compliance issues
  • No specific mention of career advancement opportunities beyond ongoing learning
  • Base pay range is provided but may vary based on several factors

Summarised from FreedomCare's posting. Read the full original.

Listed by FreedomCare on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at FreedomCare

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