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FreedomCare

Engagement Specialist I (OR Ops/ Hybrid - Las Vegas, NV)

FreedomCare · Las Vegas, NV

Posted about a month ago

or apply directly on FreedomCare's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
FreedomCare's roles stay open a median of 45 days
Reposted
No
Salary listed
No
3% of FreedomCare's roles list one
Ghost-job risk at FreedomCare
high
64 stale, 1 reposted of 116 open
Hiring momentum
155 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from FreedomCare's own greenhouse board since 2026-08-03. Full hiring picture for FreedomCare.

About this role

The Engagement Specialist I role at FreedomCare involves connecting with inbound callers, emails, and chats to promote the company's home care programs. The specialist will qualify patients and caregivers, assist them through the application and enrollment process, and ensure necessary documentation is provided for service authorization. The position requires a focus on high-quality customer service and meeting performance metrics while adhering to HIPAA guidelines.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FreedomCare as an employer.

What you need

  • Experience with telephonic sales
  • Experience in managing a high volume of inbound and outbound calls
  • A positive can-do attitude
  • A passion for providing a high level of customer service
  • Ability to articulate case statuses through detailed notes on Salesforce
  • Ability to resolve issues over the phone with eager clients comfortably

Nice to have

  • Two years of relevant experience in a similar position is preferred
  • Bilingual in Spanish or other languages desired
  • Salesforce proficiency

What you get

  • Competitive compensation
  • Medical benefits
  • Retirement plans
  • Wellness programs
  • Fun company events
  • Ongoing learning opportunities to grow your career

Worth weighing

  • Hybrid position with 2 days remote and 3 days in-office
  • Base pay range is $19.00 to $23.00 an hour, which may vary based on several factors
  • Role involves high-volume call handling, which may be demanding

Summarised from FreedomCare's posting. Read the full original.

Listed by FreedomCare on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at FreedomCare

All 116 open roles at FreedomCare →

Apply to an Engagement Specialist I (OR Ops/ Hybrid - Las Vegas, NV) position at FreedomCare