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FreedomCare

Intake Specialist I (IN / Remote)

FreedomCare · Remote

Posted 13 days ago

or apply directly on FreedomCare's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
FreedomCare's roles stay open a median of 45 days
Reposted
No
Salary listed
No
3% of FreedomCare's roles list one
Ghost-job risk at FreedomCare
high
64 stale, 1 reposted of 116 open
Hiring momentum
155 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from FreedomCare's own greenhouse board since 2026-08-03. Full hiring picture for FreedomCare.

About this role

As an Intake Specialist I at FreedomCare, you will be responsible for guiding patients and caregivers through the application and enrollment process for home care services. Your role involves managing a high caseload, providing exceptional customer service, and ensuring effective communication with case management agencies. You will also navigate various systems to determine eligibility and maintain accurate data throughout the enrollment process.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FreedomCare as an employer.

What you need

  • Experience in high-volume inbound and outbound call environment
  • Motivated to help patients/caregivers with the drive to exceed open case targets and metrics
  • Must have poise and patience when dealing with clients
  • Excellent written and verbal skills; ability to comfortably resolve issues over the telephone
  • Computer proficiency required; strong typing skills and ability to leverage technology to identify, research and solve customer issues
  • Keen attention to detail, metrics driven, excellent time management skills

Nice to have

  • 2+ years of relevant experience in a similar position is preferred
  • Healthcare/startup experience
  • Bilingual in Spanish, or other languages desired

What you get

  • Competitive compensation
  • Medical benefits
  • Retirement plans
  • Wellness programs
  • Fun company events
  • Ongoing learning opportunities to grow your career

Worth weighing

  • Remote position with potential travel for meetings
  • Base pay range provided but may vary based on multiple factors
  • Role may evolve as the company grows

Summarised from FreedomCare's posting. Read the full original.

Listed by FreedomCare on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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