or apply directly on FreedomCare's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days FreedomCare's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 3% of FreedomCare's roles list one
- Ghost-job risk at FreedomCare
- high 64 stale, 1 reposted of 116 open
- Hiring momentum
- 155 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from FreedomCare's own greenhouse board since 2026-08-03. Full hiring picture for FreedomCare.
About this role
As a Care Specialist at FreedomCare, you will provide exceptional customer service by managing high-volume calls related to patient and caregiver inquiries. Your role involves data entry, follow-ups, and ensuring compliance with service standards, all while fostering positive relationships with clients and caregivers. This position is hybrid, requiring three days in the Pittsburgh office, and includes in-house training to support your development.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FreedomCare as an employer.
What you need
- Willingness to travel to the Pittsburgh office three times a week
- Previous experience in a Customer Service environment
- At least 1 year of experience in a high-volume inbound call center or contact center environment
- Experience with CRMs or Workforce Technology
- Passion for providing high-level customer service
- Strong verbal and written communication skills
Nice to have
- Two years of relevant experience in a healthcare call center or contact center environment
- Healthcare/startup experience
- Bilingual in Spanish, or other languages
What you get
- Competitive compensation
- Medical benefits
- Retirement plans
- Wellness programs
- Fun company events
- Ongoing learning opportunities
Worth weighing
- Mandatory in-office work three days a week
- High-volume call handling may be stressful
- Experience with specific CRMs like Salesforce and Medflyt is preferred but not mandatory
Summarised from FreedomCare's posting. Read the full original.
Listed by FreedomCare on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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