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FreedomCare

Care Specialist I (Kansas City, MO/Hybrid 4 days remote, 1 day in office)

FreedomCare · Kansas City, MO

Posted 12 days ago

or apply directly on FreedomCare's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
FreedomCare's roles stay open a median of 45 days
Reposted
No
Salary listed
No
3% of FreedomCare's roles list one
Ghost-job risk at FreedomCare
high
64 stale, 1 reposted of 116 open
Hiring momentum
155 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from FreedomCare's own greenhouse board since 2026-08-03. Full hiring picture for FreedomCare.

About this role

The Care Specialist I role at FreedomCare involves guiding patients and caregivers through their home care journey, providing empathetic customer service, and ensuring high-quality care delivery. Daily responsibilities include managing high-volume inbound calls, addressing inquiries related to time-off and payroll, conducting wellness reviews, and maintaining accurate data entry. The position requires effective communication and problem-solving skills to foster positive relationships with patients and caregivers.

Our read on this posting3.6out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FreedomCare as an employer.

What you need

  • Previous experience in a Customer Service environment.
  • High-volume inbound call center or contact center environment (at least 2 years).
  • Experience with CRMs or Workforce Technology – Salesforce, Medflyt, and Verint (preferable).
  • Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
  • Ability to organize, set priorities and manage time effectively.
  • Strong verbal and written communication skills, demonstrating active listening and adaptability to different personality types.

Nice to have

  • 3+ years of relevant experience in a healthcare call center or contact center environment.
  • Healthcare/startup experience (preferable).
  • Bilingual in Spanish, Creole, or other languages is a plus.
  • Some additional experience in HR service center is preferred.
  • 2 years of hands-on experience with seniors.

What you get

  • 401k
  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • PTO

Worth weighing

  • 1 day in office, 4 days remote may not suit everyone.
  • High-volume call center environment may be stressful for some candidates.
  • No specific information on career advancement opportunities provided.

Summarised from FreedomCare's posting. Read the full original.

Listed by FreedomCare on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at FreedomCare

All 116 open roles at FreedomCare →

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