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Foundation Risk Partners

Employee Benefits Customer Service Representative

Foundation Risk Partners · Camden, New Jersey, United States

Posted 23 days ago

or apply directly on Foundation Risk Partners's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Foundation Risk Partners's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Foundation Risk Partners's roles list one
Ghost-job risk at Foundation Risk Partners
high
34 stale, 4 reposted of 60 open
Hiring momentum
96 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Foundation Risk Partners's own greenhouse board since 2026-08-03. Full hiring picture for Foundation Risk Partners.

About this role

The Employee Benefits Customer Service Representative will manage claims resolution and address benefits inquiries for clients' employees and administrators. This role involves educating employees on benefit utilization, maintaining records in Salesforce, and ensuring timely resolution of benefit issues. The representative will also provide expertise on insurance processes and act as a primary resource for customer service support.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Foundation Risk Partners as an employer.

What you need

  • Three plus years’ experience working in customer service/call center environment
  • Experience with an insurance industry carrier, broker, or insurance related vendor
  • Knowledge of eligibility claims, medical coding and billing
  • Knowledge of benefit summaries and Benefit Plan Descriptions
  • Exceptional verbal and written communication abilities
  • Outstanding organizational and multi-tasking capabilities

Nice to have

  • Proficiency in Spanish (both written and spoken) is a plus

What you get

  • Comprehensive range of health-related benefit options including medical, vision, and dental
  • 401(k) with company match
  • Company paid life insurance
  • Short-term disability (STD) and long-term disability (LTD)
  • Generous PTO policy starting at 18 days per year plus 10 paid holidays and 2 floating holidays

Worth weighing

  • No salary listed
  • Role may involve high volume of inquiries and tight deadlines
  • Experience in the insurance industry is necessary, which may limit candidates from other sectors

Summarised from Foundation Risk Partners's posting. Read the full original.

Listed by Foundation Risk Partners on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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