or apply directly on Flatiron Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Flatiron Health's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 3% of Flatiron Health's roles list one
- Ghost-job risk at Flatiron Health
- high 16 stale, 2 reposted of 32 open
- Hiring momentum
- 54 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Flatiron Health's own greenhouse board since 2026-08-03. Full hiring picture for Flatiron Health.
About this role
As an IT Support Specialist at Flatiron Health, you will provide hands-on technical support to employees worldwide, ensuring a seamless technology experience. Your responsibilities will include managing IT assets, troubleshooting hardware and software issues, administering user access, and maintaining conference room technology. You will work closely with various teams to enhance employee technology interactions and document support requests for timely resolution.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Flatiron Health as an employer.
What you need
- At least 3 years of experience supporting end-user technology in IT Support, Desktop Support, Systems Administration, or similar role
- Extensive experience supporting macOS environments and Apple hardware
- Proven experience providing white-glove end-user support in a fast-paced environment
- Strong troubleshooting skills across hardware, software, networking, mobile devices, and business applications
- Strong understanding of networking concepts including TCP/IP, DNS, DHCP, VPNs, and wireless connectivity
- Experience administering Google Workspace, Microsoft 365, Active Directory, and Okta
Nice to have
- Apple Certified Macintosh Technician (ACMT) certification
- Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar
- Experience administering Jamf Pro policies, packaging, and macOS lifecycle management
- Experience with Kandji or other Apple device management platforms
- Experience supporting hybrid, distributed, or rapidly growing organizations
What you get
- Work/life autonomy via flexible work hours and flexible paid time off
- Comprehensive compensation package
- 401(k) contribution to help you reach your retirement planning goals
- Financial health resources including 1:1 financial advice
- Mental well-being tools and services
- Parental benefits and policies including family-building care and generous leave
Worth weighing
- No salary listed
- Hybrid work model with defined office days
- Fast-paced environment may require adaptability
Summarised from Flatiron Health's posting. Read the full original.
Listed by Flatiron Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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