Flatiron Health

Customer Operations Analyst

Flatiron Health · NY office

Posted 13 days ago

or apply directly on Flatiron Health's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
Flatiron Health's roles stay open a median of 44 days
Reposted
No
Salary listed
No
3% of Flatiron Health's roles list one
Ghost-job risk at Flatiron Health
high
16 stale, 2 reposted of 32 open
Hiring momentum
54 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Flatiron Health's own greenhouse board since 2026-08-03. Full hiring picture for Flatiron Health.

About this role

The Customer Operations Analyst role at Flatiron Health involves a mix of operations support and customer relationship management within the HC Customer Success Team. Responsibilities include serving as the primary contact for customer accounts, coordinating project management for integrations, compiling network metrics, and supporting cross-functional projects. This position is designed to enhance the operational infrastructure and customer experience in the oncology space.

Our read on this posting3.0out of 5
benefits
4/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Flatiron Health as an employer.

What you need

  • Bachelor's degree
  • 0–1 year of experience in customer success, operations, consulting, or project coordination
  • Proficiency in data manipulation tools (e.g., Excel/Google Sheets)
  • Strong written and verbal communication skills
  • Detail-oriented and highly organized
  • Ability to manage time effectively

Nice to have

  • Experience in healthcare, SaaS, or GTM/revenue operations
  • Curiosity and baseline literacy in leveraging generative AI workflows to automate tasks

What you get

  • Work/life autonomy via flexible work hours and flexible paid time off
  • Comprehensive compensation package
  • 401(k) contribution
  • Financial health resources including 1:1 financial advice
  • Mental well-being tools and services
  • Parental benefits and policies including family-building care and generous leave

Worth weighing

  • Hybrid role with a mix of remote work and office days
  • Role involves significant cross-functional collaboration
  • Experience level is entry-level, which may limit growth opportunities

Summarised from Flatiron Health's posting. Read the full original.

Listed by Flatiron Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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