PitchMeAI Jobs
Flash

Client Services Representative

Flash · Dominican Republic

Posted about 3 months ago

or apply directly on Flash's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Flash's roles stay open a median of 77 days
Reposted
No
Salary listed
No
11% of Flash's roles list one
Ghost-job risk at Flash
high
8 stale, 0 reposted of 9 open
Hiring momentum
17 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Flash's own greenhouse board since 2026-08-03. Full hiring picture for Flash.

About this role

As a Client Services Representative at Flash, you will manage inbound calls and emails, assist customers with product-related inquiries, and resolve operational support issues. Your role is crucial in ensuring clients feel supported and valued, while also contributing to the customer experience and representing the company professionally. You will work in a hybrid environment, with a mandatory training period on-site before transitioning to your regular shift schedule.

Our read on this posting2.2out of 5
benefits
3/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Flash as an employer.

What you need

  • Fluency in English and Spanish (written and spoken)
  • 2+ years of customer service or technical support experience (technology, SaaS, or help desk preferred)
  • Basic troubleshooting of software and hardware issues
  • Prior technical and customer support experience
  • Working knowledge of iOS and Windows PC environments and their components
  • Experience using ticketing systems

Nice to have

  • Higher education or certifications

What you get

  • Hybrid schedule at our new office in Metro Plaza
  • Private Medical Insurance (Humano) – supplemental coverage
  • Gym & Meal subsidies to support work–life balance
  • Competitive salary + annual base bonus
  • Vacation bonus and all legal Dominican benefits

Worth weighing

  • Mandatory 30-day initial training period on-site from 9:00 AM to 6:00 PM AST
  • Shifts include late hours (10 AM - 7 PM or 6 PM - 3 AM)
  • Client-facing role may involve high-pressure situations with urgent customer inquiries

Summarised from Flash's posting. Read the full original.

Listed by Flash on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

More roles at Flash

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