Flash

Digital Consumer Support Representative

Flash · Dominican Republic

Posted about 3 months ago

or apply directly on Flash's site. We never take the application ourselves.

Is this posting real?

This role has been open
76 days
Flash's roles stay open a median of 77 days
Reposted
No
Salary listed
No
11% of Flash's roles list one
Ghost-job risk at Flash
high
8 stale, 0 reposted of 9 open
Hiring momentum
17 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Flash's own greenhouse board since 2026-08-03. Full hiring picture for Flash.

About this role

As a Digital Consumer Support Representative at Flash, you will assist customers by responding to inquiries through phone, email, and chat, ensuring positive experiences through effective communication and problem-solving. Your role involves troubleshooting issues, maintaining customer records, and contributing to a supportive team environment while adhering to service level agreements.

Our read on this posting2.2out of 5
benefits
3/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Flash as an employer.

What you need

  • 1+ years of customer service experience
  • Bilingual in Spanish and English, written and spoken
  • High School diploma or equivalent
  • Basic technical troubleshooting skills
  • Knowledge of iOS and Windows PC environments
  • Proficient problem-solving and analytical skills

Nice to have

  • Experience with Salesforce
  • Familiarity with Freshdesk
  • 2+ years of customer service or technical support experience (technology, SaaS, or help desk preferred)
  • Higher education or certifications

What you get

  • Hybrid schedule at our new office in Metro Plaza
  • Private Medical Insurance (Humano) – supplemental coverage
  • Gym & Meal subsidies to support work–life balance
  • Competitive salary + annual base bonus
  • Vacation bonus and all legal Dominican benefits

Worth weighing

  • Shift hours are from 11:00 AM to 8:00 PM AST, with specific days off and in-office requirements that may not suit everyone
  • No salary figures provided in the posting
  • Travel requirement is 0%

Summarised from Flash's posting. Read the full original.

Listed by Flash on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

More roles at Flash

All 9 open roles at Flash →

Apply to a Digital Consumer Support Representative position at Flash - Jobs near me at Dominican Republic