Senior Customer Education Manager, Live Programs
Fin · Chicago, Illinois
Posted 27 days ago · $140,600 - $167,900
or apply directly on Fin's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Fin's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 28% of Fin's roles list one
- Ghost-job risk at Fin
- high 94 stale, 0 reposted of 130 open
- Hiring momentum
- 162 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Fin's own greenhouse board since 2026-08-03. Full hiring picture for Fin.
About this role
As the Senior Customer Education Manager for Live Programs at Fin, you will be responsible for designing, delivering, and managing live training programs aimed at enhancing customer onboarding and adoption. Your role includes creating engaging experiences such as webinars and workshops, leading the flagship Fin Academy Live event, and collaborating with the Deployment Services team to tailor training for enterprise customers. This position involves regular presentations to diverse audiences, including C-suite executives, and requires travel for live events.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fin as an employer.
What you need
- 8+ years of training experience
- 3-5 years in a SaaS or tech environment
- Professional services and/or customer success experience
- Strong grasp of adult learning principles
- Proven content design skills
- Ability to communicate complex technical concepts
What you get
- Base salary range of $140,600 - $167,900
- Eligibility for corporate bonus program
- Sales incentive
- Stock in the form of Restricted Stock Units (RSUs)
- Hybrid working policy
- Support for health and wellbeing
Worth weighing
- Role involves travel for live events
- High visibility role with presentations to senior management
- Base pay range is subject to change
- Hybrid work policy requires in-office presence at least three days a week
Summarised from Fin's posting. Read the full original.
Listed by Fin on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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