PitchMeAI Jobs
Fin

Engineering Manager - AI Helpdesk

Fin · Dublin, Ireland

Posted about a month ago

or apply directly on Fin's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
Fin's roles stay open a median of 45 days
Reposted
No
Salary listed
No
28% of Fin's roles list one
Ghost-job risk at Fin
high
94 stale, 0 reposted of 130 open
Hiring momentum
162 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Fin's own greenhouse board since 2026-08-03. Full hiring picture for Fin.

About this role

As an Engineering Manager for the AI Helpdesk at Fin, you will lead a high-performing engineering team focused on developing AI-first Helpdesk capabilities. Your role involves collaborating with Product, Design, and AI/ML partners to create impactful product experiences while fostering a strong team culture and coaching engineers. You will also engage in architecture discussions and help shape the strategic direction of the product.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fin as an employer.

What you need

  • Experience managing software engineering teams building customer-facing products
  • Strong product engineering instincts and an interest in customer problems, user experience, and measurable outcomes
  • Ability to shape strategy, prioritise effectively, and create clarity in ambiguous environments
  • Technical depth to engage credibly in architecture discussions and unblock engineers
  • Track record of delivering complex work predictably while balancing speed, quality, and reliability
  • Experience partnering effectively with Product, Design, Data, Customer Support, and other senior stakeholders

Worth weighing

  • No specific salary or benefits detailed in the posting
  • Hybrid working policy requires in-office presence at least three days per week
  • The role emphasizes both leadership and hands-on involvement, which may require balancing responsibilities

Summarised from Fin's posting. Read the full original.

Listed by Fin on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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