PitchMeAI Jobs
Fetch

Licensed Retention Advocate (II, III)

Fetch · Remote

Posted about 3 months ago · $25.00 - 30.00

or apply directly on Fetch's site. We never take the application ourselves.

Is this posting real?

This role has been open
82 days
Fetch's roles stay open a median of 82 days
Reposted
No
Salary listed
Yes
98% of Fetch's roles list one
Ghost-job risk at Fetch
high
59 stale, 0 reposted of 59 open
Hiring momentum
66 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Fetch's own greenhouse board since 2026-08-03. Full hiring picture for Fetch.

About this role

As a Licensed Retention Advocate at Fetch, you will engage with pet parents through calls and emails to help them retain their pet insurance coverage. Your role involves understanding customer needs, employing sales and negotiation skills, and providing support during challenging interactions. You will also collaborate with various teams to enhance retention strategies and contribute to process improvements.

Our read on this posting3.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fetch as an employer.

What you need

  • Property & Casualty License required
  • Minimum of five years in a call center environment
  • At least three years in a dedicated retention, renewal, or sales leadership-support role
  • Proven track record of exceeding retention or save goals
  • Expert-level communication and negotiation skills
  • Advanced understanding of customer lifecycle and competitive positioning

Nice to have

  • Bilingual candidates (English/Spanish) encouraged to apply

What you get

  • Competitive compensation
  • Hourly base: $25.00 - 30.00 an hour + Incentive
  • On Target Earnings (OTE): $52,000.00-120,000.00+
  • 401k matching
  • 20 days PTO accrued annually, 9 holidays, 1 floating holiday
  • Additional day of PTO each year on anniversary, up to 30 days

Worth weighing

  • No specific mention of remote work setup requirements beyond internet speed and workspace
  • High-pressure environment due to retention focus
  • Role requires handling complex customer interactions and escalations

Summarised from Fetch's posting. Read the full original.

Listed by Fetch on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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